How to Renew Philippine Passport at BLS International Kuala Lumpur

Filipinos in Malaysia who want to renew their passports, there is now a new OPTION by going to the PH ePassport Renewal Center (PaRC) located at the BLS International office in Kuala Lumpur. We have listed the details below on how you can renew your PH passport via BLS International so please be guided by the process.

Also Read: PH Embassy Kuala Lumpur Announces Philippine ePassport Renewal Center (PaRC)

The great thing about this new process is that the BLS office is open 6 days every Tuesday to Sunday from 10am to 7pm so you can just walk in at the office at a time that is most accessible for you. As this is a third-party service provider, there is a convenience fee of RM 113 for this passport processing.

Note: All Filipinos who want to process a simple renewal of their Philippine passports can process the passport renewal via BLS. If you need to change your name or status, you will have to go through the regular process of passport renewal by going to our Philippine Embassy in Kuala Lumpur.

Requirements

• Confirmed Appointment Booking
• Passport Application Form duly filled out – Adult
• Photocopy of the existing ePassport data page

Qualifications

Simple Passport Renewal only – Filipinos who have existing passports that are about to expire and need to renew them.

If you have to make any changes to your information (e.g. married women who want to change their surname), then please proceed to the PH Embassy to renew the passport.

Fees

• RM 288 – passport renewal fee
• RM 113 – Convenience Fee for the passport processing

There may be an additional fee (for delivery) if you request the passport to be delivered to your preferred address – please check with BLS International if such service is available.

How to Book Appointment for PH Passport Renewal at BLS International Office

Before you go to the passport BLS passport renewal center, you need to have a confirmed appointment booking. Please follow the steps below:

Step 1: Go to the website to book your appointment schedule –  http://malaysia.blsphilippinepassport.com/book_appointment.php

Step 2: Choose among the available dates to visit the passport renewal office. You may choose from Tuesday to Sunday (10am to 7pm).

Step 3: Enter your personal details in the form.

Step 4: Submit the application for appointment.

Step 5: You will receive an email confirmation for the appointment date and time. You will need to carry this confirmed appointment email during your visit.

Note: Based on the website of BLS Internationa, they mentioned that booking appointment before visiting the office is ‘preferred’. So while it is not mandatory to have a confirmed appointment, it is still an advantage to go and book an appointment online so you will be given priority during your appointment schedule.

PH Passport Renewal Process in BLS International in Malaysia

After you have set up your appointment, here is the process of the passport application at the renewal office:

Step 1: With your confirmed appointment, go to the BLS International Office located at the Ground floor of 7 & 9, Jalan Medan Tuanku Satu, 50300 Kuala Lumpur, Malaysia

Take note of security guidelines and rules when you walk into this passport renewal facility. Read the rules here – https://malaysia.blsphilippinepassport.com/security_rules.php

Step 2: Bring the original and photocopy of your current PH Passport and Passport application form (filled-out). Here are the links to print out the PH passport application forms:

Adult

Minor

Step 3: Submit your application at the BLS International Philippine Passport Renewal Centre.

Step 4: Get a queue number at BLS International office and proceed to the processing area.

Step 4: Present the document requirements.

Step 5: After verifying the documents and identity, the applicant needs to pay the relevant fees.

Step 6 : Proceed to the Biometric capturing stage to capture your passport photo and fill out the necessary details in your passport.

Step 7: Wait for the passport to be released (4-6 weeks).

Step 8: Pick up the passport once it is ready.

Reminders:

• The Passport Application Renewal Centre (PaRC) will accept only those e-Passport renewal applications that do not require changes in biographical details.
• For first-time passport applications, replacement of lost/damaged passports, and passports that require change in personal details, please go to the Embassy of The Philippines in Kuala Lumpur.

How to Claim Passport after Application at Passport Renewal Center

After you’ve successfully applied for your passport, it is time to wait for about 4-6 weeks for the passport to be processed.

Step 1: Bring the original receipt of the passport applcation.

Step 2: Go to the passport releasing section.

Step 3: Check all the information on your passport if it is correct.

Step 4: You may get your newly-applied passport!

Reminders:

• Passports that are unclaimed after 6 months will be cancelled per Department Order No. 37-03.
• If the applicant cannot claim the passport personally, you may send an immediate family member (with an Authorization letter) or an authorized representative (with a Special Power of Attorney) to claim the passport on your behalf. Both letters should contain the name and photocopy of the ID of the authorized individual.

How to Track the Status of Philippine Passport Application at BLS International

After you have successfully processed the passport during your day of appearance, there is about 4-6 weeks waiting time for DFA Philippines to print it out and send it to Malaysia. You can track the status of your passport application by going to the link below:

Track Passport Application – http://malaysia.blsphilippinepassport.com/track-application.php

Just enter the reference number of your application as well as your date of birth to know the status.

Frequently Asked Questions

Below are some common questions and answers that may arise about the new process here in the BLS International office for PH passport renewal:

What is a Philippine ePassport Renewal Center? How is it different from the Philippine Embassy in Kuala Lumpur?

The Philippine ePassport Renewal Center or “PaRC” is a stand-alone facility established by the Department of Foreign Affairs with BLS International, an industry leader in outsourcing and digital technology for government services. It is authorized to accept passport applications from Filipinos holding regular passports and whose applications do not entail a charge in the passport record of the holder While the PaRC is a stand-alone facility, its operations are supervised by the Embassy. This means that the Embassy monitors passports applications lodged with the PaRC and the passports produced to go through the Embassy.

What was the reason for the establishment of the Philippine ePassport renewal center? Does this mean the Embassy no longer accepts renewal of ePassports?

The Philippine Embassy in Malaysia still accepts passport renewals. This new process was established to help the processing of Philippine passports for more convenience. To give Filipinos another option especially for renewals beyond regular business hours.

Would my personal information be safe if I renew my ePassport in the PaRC?

The Department ensured that the employees of BLS Intl. working in the PaRC and involve in passport renewals are properly vetted, subjected to thorough background checks, and are bound by the Philippine data privacy and confidentiality rules. Moreover, all personal information are processed using DFA proprietary ePassport System only in order to ensure data privacy and security.

What are the fees if I renew the passport at PaRC?

The passport fee of 288 RM will be collected during the application process. At the same time a convenience fee of 113 QR will be charged by BLS Intl. for the use of the PaRC.

Why is the PaRC charging a convenience fee?

While the PaRC acts as an extension of the Embassy when it comes to passport renewals, the cost of establishing, operating, and maintaining the PaRC are shouldered by BLS International. Thus, BLS International charges a convenience fee to recoup its expenses and investment in the PaRC.

What are the operating hours of the PaRC Malaysia

The PaRC would be open twelve (12) hours a day from 10:00 AM to 7:00 PM, six (6) days a week from Tuesdays to Sundays.

Will I be able to receive my new passport at my preferred address?

This may be possible but BLS Intl. may charge an additional fee for this service

Summary

So this is the process of passport renewal at the new PaRC center managed by BLS International. We hope this will give another option for Pinoys who wish to renew their passports at their convenient time.

Office Hours

Passport Collection Time: 2 pm to 6 pm
Business Hours: 10:00 AM to 07:00 PM (Tuesday – Sunday)
Call Center Timings: 10:00 AM to 07:00 PM

Contact Information

BLS International – BLS Philippine Passport Application Centre
Address: Ground Floor, 7 & 9, Jalan Medan Tuanku Satu, 50300 Kuala Lumpur
Telephone Number: +60390784816
Email: info.myph@blshelpline.com
Website: http://malaysia.blsphilippinepassport.com/

Google Map Location

Below is a map guide to the location of where BLS International office is located for the renewal of Philippine passport in Kuala Lumpur: