How to Contact Philippine Embassy in Kuala Lumpur, Malaysia

If you’re visiting Malaysia for the first time, whether for employment or pleasure, one of the things you should know about is the location and services offered by the Philippine Embassy. You won’t miss this facility because it’s nearby important city landmarks, such as Bukit Bintang and the Kuala Lumpur City Centre. Nearby establishments include the High Commission of Namibia (0.10 km), the Embassy Of the Republic Of Colombia (0.30 km), and Tokyo Gas Co Ltd (0.42 km).

Also Read: How to Renew Your Philippine Passport in Malaysia

Both Filipinos and foreign nationals can use the consular services provided by the Philippine Embassy in Kuala Lumpur, Malaysia. The address, phone numbers, fax numbers, email, official website, and opening hours for the Philippine Embassy in Kuala Lumpur, Malaysia are all included in this directory. For more information, continue reading below.

How to Contact Philippine Embassy in Kuala Lumpur, Malaysia
Credits: Philippine Embassy in Kuala Lumpur, Malaysia / Facebook

What is the Purpose of the Philippine Embassy in Kuala Lumpur, Malaysia?

The Philippine Embassy in Kuala Lumpur serves as the Philippine government’s diplomatic representation in Malaysia.

Charles C. Jose, the Philippine ambassador to Malaysia, leads the Philippine Embassy in Kuala Lumpur.

The Embassy’s operations are centered on meeting the needs and welfare of Malaysia’s vast community of Overseas Filipino Workers and other Filipinos, as individuals who have lived there have pointed out. It keeps a close eye on the situation of Filipino laborers entering Malaysia, especially in the aftermath of the Lahad Datu standoff, and warns people looking for work in Malaysia to be wary of unlawful recruitment.

The Embassy has assisted in the processing of applications for Filipinos who may be in Malaysia legally but are not able to secure a visa. It also cooperates with local agencies to regulate the flow of overseas Filipino workers to Malaysia.

Through the embassy’s various outreach activities, the Philippine community in Malaysia has been able to gain new connections with the country, as well as promote cultural exchange and tourism.

There are at least 300,000 legal Filipino residents in the country, over 60,000 of which are contractual workers. The provinces of Basilan, Sulu, Palawan, Tawi-Tawi, and Zamboanga Peninsula provide the majority of these employees. In Malaysia, there are at least 25 Filipino community organizations.

What are the services offered by the Philippine Embassy in Kuala Lumpur, Malaysia?

The Philippines has embassies and consulates in a number of countries across the world. They operate as go-betweens for the country’s foreign interests.

The embassy’s objective is to provide specialized services to residents in the local community and around the world.

The Philippine Embassy in Kuala Lumpur, Malaysia provides a variety of services, including consular services (Authentication Services, Notarial Services, Other Consular Documents, Authentication of Consular Documents Issued in the Philippines, and NBI Form Fingerprinting), as well as a variety of other services, which are outlined below:

Verification of Employment Documents

Verification is one of the key tasks of the Philippine Overseas Labor Office (POLO), and it refers to the technique used by the Labor Attaché to guarantee that all of the Filipino migrant workers’ job rights, benefits, and welfare are properly protected at the worksite. The Labor Attaché must also ensure that the employment contracts of Filipino migrant workers comply with current employment laws, standards, and practices in both the Philippines and the host country, as well as the Philippine Overseas Employment Administration’s (POEA) documentary requirements for overseas employment.

Issuance of Overseas Employment Certificates (OECs)

All departing OFWs, whether new employees or Balik Manggagawa, must get an Overseas Employment Certificate (OEC), which serves as an exit clearance and a waiver of travel tax and airport terminal fees.

Workers-on-Leave, also known as Balik Manggagawa, can obtain their OECs at the POLO before departing the worksite country, or at the POEA and other authorized OEC-processing centers in the Philippines.

OWWA Membership

POLO can renew or enroll overseas Filipino workers (OFWs) in the Overseas Workers Welfare Administration (OWWA) if their membership has expired or is about to expire, or if they are not members but are gainfully employed at the time of enrolling.

Services to Overseas Filipino Workers (OFWs)

The POLO shall handle disputes and complaints that are inherent in the labor relations of employers. These include but are not limited to violations of various terms and conditions of employment.

In most cases, assistance may be rendered in the form of inquiries regarding the whereabouts of missing persons, medical problems, and other similar issues.

Basic Assistance

  • Counselling. Right information and proper direction must be provided by the POLO during the initial interaction with the worker, particularly in dealing with work-related grievances and/or cultural adaptations.
  • Conciliation/Legal Advice. The POLO shall exhaust all available remedies to resolve all disputes amicably and invite parties to conciliation meetings/In the event that conciliation is no longer possible and the workers’ complaint requires submission to the host country’s labor arbitration process, the POLO shall assist the workers at all stages of the proceedings and provide legal advice as appropriate.
  • Medical and Hospital Assistance, Representation and Onsite Visitations. The POLO will give medical/hospital referral and help to employees who are physically, mentally, and/or emotionally ill. When possible, the POLO will make representations to local authorities and make visits to the workplace, campsites, hospitals, and prisons.
  • Provision of Temporary Shelter to Workers in Distress. POLO will provide a temporary shelter to female workers in distress in countries where there is a Migrant and Other Workers Filipino Resource Center (MWOFRC), subject to specified admission regulations and conditions.
  • Skills Training, Capacity-Building and reintegration Services. The POLO and OWWA shall provide a continuous program of OFW skills training and upgrading, capacity-building seminars, and reintegration preparedness for OFWs through their Welfare Officers in the post;
  • Special Operations. In coordination with the Head of Mission, the POLO will conduct relief and rescue operations to assist Filipino workers in distress. For this purpose, the POLO will make every effort to establish contacts and liaison with local authorities and support groups in order to gather information and form cooperative relationships.

Conversion of Philippine Driver’s License

Jabatan Pengangkutan Jalan Malaysia (Road Transport Department Malaysia) requires applicants to present a certificate from the Philippine Embassy in order to convert their Philippine driver’s license to a Malaysian driver’s license.

In Malaysia, transportation is a must. You must have your own transportation wherever you are to get to the areas you wish to go. In contrast to other nations, such as the Philippines, where you may go wherever you want with a variety of public transportation, public transportation in Johor is limited.

Even when applying for a job, companies will ask if you have transportation, whether you’re in teaching, hospitality, construction, or customer online support. This motivates many Filipinos and puts them at an advantage id they could get their Philippine driver’s license converted to a Malaysian driver’s license. Just for an overview, here are the steps you can take to get this accomplished:

  • After going to the Philippine Embassy, submit the documents needed to prove that your driver’s license is authentic. Aside from the documents, add a note that shows when you started driving in your home country.
  • The following are the basic requirements:
  1. Photocopies of the front and back of your Philippine driver’s license.
  2. Original receipt of your most recent transaction (registration) in the Philippines (optional).
  3. A six-month visa is required.
  4. A processing charge of RM 106.50 must be paid.
  5. A paid Malaysian courier envelope (about 4-6 RM) for the delivery of your requested document to your state.
  • You may need to get translation services for the conversion of your Philippine driver’s license to a Malaysian license after receiving your driving certification from the embassy.

OFW ID Application

The OFW e-CARD is a new identification card that acts as confirmation of OWWA membership as well as an OFW OEC.

It replaces the previously issued iDOLE OFW ID card, which was criticized for having ambiguous standards and a photo of President Rodrigo Duterte on it.

OFWs can use their e-CARD to access OWWA services and programs. Simply present the ID card to the OWWA Regional Welfare Office, the Philippine Overseas Labor Office (POLO), the Department of Foreign Affairs, the Philippine Overseas Employment Administration (POEA), the Bureau of Immigration, and Philippine embassies or consulates in the countries where they work.

Direct-Hiring Services

Before processing the employment contracts of workers they have directly hired, all other foreign employers must obtain the Secretary of Labor and Employment’s consent.

Direct hiring is not permitted for foreign businesses that are registered/accredited with private recruiting agencies.

POEA is required to process the employment contracts of workers who are directly engaged by the following employers under Article 18 of the Labor Code:

  • a member of the diplomatic corps; and
  • organizations on a global scale.


The Philippine Embassy is the only place where you can get a passport. They must also submit their fingerprints and signature, in addition to their photograph.

Passports are issued by the Philippine government to allow citizens to travel freely inside the country. The purpose of this statute was to protect the rights of citizens.

The state is also in charge of assuring the validity and integrity of all travel-related paperwork and procedures.

Even if they have foreign citizenship, Filipinos can get a Philippine passport.


Foreigners and nationalities interested in visiting the Philippines can use the Philippine Embassy’s immigration services. They will be able to receive the essential paperwork to enter the country as a result of this.

The employer is normally in charge of work visa applications. Before a visa can be obtained, all of the essential paperwork must be submitted. Applications that do not meet all of the visa requirements will be rejected. After five working days, these will be accepted. Furthermore, international residents can use this service to:

  • Seek advice and assistance from an immigration lawyer.
  • Obtaining national visas necessitates the availability of paperwork.
  • Philippines visas and work permits can be applied for and submitted online.

Authentication Services

Before being utilized in the Philippines, all official documents issued in Malaysia, including government documents, corporate agreements, and records, must be approved by the Malaysian government. Apostille certificates must be attached to each document that the agency authenticates.

Notarial Services

The Philippine Embassy in Malaysia provides notarial services similar to those provided by a notary public in the Philippines.

Notarial services are only available to assist in the preparation of legal papers. They do not include power of attorney drafts, deeds, or other comparable documents.

Embassy officials are not permitted to act as witnesses in a notarized document.

NBI Clearance

The Philippine National Bureau of Investigation accepts online applications for clearance. You may visit the NBI’s website for further information. The Philippine Embassy or consulate is only allowed to assist with the fingerprinting procedure.

The Philippine Embassy, in line with this, can assist persons who are applying for an NBI clearance with fingerprinting. They must first get an approval letter from their local representative before submitting their application.

An officer will assist the applicant in rolling their fingerprints and ensuring that the correct locations are highlighted.

Overseas Voting Registration

Under Republic Act No. 9189, as amended by Republic Act No. 10590, any Filipinos living abroad who are not prohibited by law, are at least eighteen (18) years old on May 9, 2022, and are registered overseas voters are eligible to vote in the National and Local Elections.

Assistance To Nationals (ATN)

The Philippine Embassy’s Assistance to Nationals (ATN) branch provides consular assistance in response to urgent requests from Filipino organizations and individuals. These acts are addressed on an individual basis, and include:

  • Observation of court cases;
  • Visiting prisoners in prison;
  • Consultations with Malaysian officials;
  • Assisting with repatriation; and
  • In police and immigration matters, coordination with family or next-of-kin.

Where Is the Location of the Philippine Embassy in Kuala Lumpur, Malaysia?

The Philippine Embassy in Kuala Lumpur, Malaysia is located in No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia.

If you’re coming from one of the capital’s most popular city landmarks, the Kuala Lumpur Convention Center (KLCC), there are three ways you can go to the Philippine Embassy in Malaysia:

  1. Walking via Jalan Pinang, Jalan Kia Peng (approximately 11 minutes)
  2. By car via Jalan Kia Peng, Jalan Changkat Kia Peng (approximately 5 minutes)
  3. By bus (5-10 minutes)

What is the Contact Number of the Philippine Embassy in Kuala Lumpur, Malaysia?

The Philippine Embassy in Kuala Lumpur, Malaysia has a dedicated landline. They can be reached at +(603) 2148 4233. Their fax number is +(603) 2148 3576.  You may also contact them for emergencies (or on non-office hours, weekends and holidays) via this number: +(6017) 347 5487 or through email at

The embassy is open from Monday to Friday (9:00 am – 4:00 pm).

For the specific trunk line numbers of the offices you would like to reach, you may refer to the following list:

Trunkline (connecting all units): +(603) 2148 4233

Assistance to Nationals Section: ext. 121 / 114

Department of Social Welfare and Development (DSWD): ext. 204

Economic, Culture and Information Section: ext. 106 / 206

Political Section: ext. 112 / 111 / 211

Philippine Overseas Labor Office (POLO): ext. 122

Social Security System (SSS): ext. 207

Travel Document: ext. 118

Consular Section

Passport Renewal: Ext. 119


Passport Extension: Ext. 119

Online Request for Passport Extension

Passport Status Unit: Ext. 103

Email: (Please send your fullname and receipt number or service number)

Notarial & Authentication Unit: Ext. 119


Civil Registry Unit: Ext.117


Visa Unit: Ext.119

Visa Info, Requirements & Procedure

Email: (travel to the Philippines)

Department of Social Welfare and Development (DSWD)

Tel: +(6011) 1554 8285


Office of the Defense & Armed Forces Attaché (DAFA)

Tel: +(603) 2148 6395

Telefax: +(603) 2142 0707


What is the Website of the Philippine Embassy in Kuala Lumpur, Malaysia?

Visit their official website at to learn more about all of the services provided by the Philippine Embassy in Kuala Lumpur, Malaysia.

On their website, they list the following Services & Programs:

Consular Services:

  • Passport Application/ Renewal
  • Visa Application
  • Authentication
  • Report of Birth
  • Report of Marriage
  • Legal Capacity to Contract Marriage
  • Affidavit of Invitation Letter
  • Conversion of PH Driver’s License

Labor Services:

  • Verification of Employment Documents
  • Overseas Employment Certificate (OEC)
  • OWWA Membership

What is the Facebook Page of the Philippine Embassy in Kuala Lumpur, Malaysia?

The Philippine Embassy in Kuala Lumpur, Malaysia has launched an official Facebook page ( to connect with more Filipinos in Malaysia and those interested in visiting the country for work or other reasons.

How to Make an Appointment to Visit the PH Embassy?

The Embassy would like to let the public be guided that for the following services, it will adopt an Online Appointment System:

  1. Civil Registry (Report of Birth/ Marriage/Death/Legal Capacity to Contract Marriage)
  2. Notarial & Authentication
  3. Passport Application (new/ renewal/lost/mutilated/extension)
  4. POLO services( Verification of Contracts, Accreditation of Foreign Placement Agency)
  5. Visa

Clients can now schedule appointments using the Online Appointment System at

Reminders When Visiting the Embassy:

  • Please keep in mind that Jalan Changkat Kia Peng is a no-parking zone. Vehicles parked improperly are ticketed by DBKL officers. Visitors with vehicles are recommended to park their vehicles in surrounding lots. Pay parking is provided close to the Novotel Hotel on Jalan Perak.
  • All applicants must arrive at the Embassy dressed appropriately. Shirts or dresses with no sleeves, shorts, transparent apparel, or slippers are not permitted.
  • The Consular waiting area is only open to applicants with transactions. Except for minors, the old, and people with impairments, companionship is strongly discouraged.

Video: How To Book An Online Appointment  In The Philippine Embassy in Kuala Lumpur Website

In this video, we have an OFW based in Malaysia, who shares her experience on how to set an online appointment at the Philippine Embassy in Kuala Lumpur.

So since the pandemic hit, most of the embassies and consulates of the Philippines from all over the world have started to employ an online appointment setting. This is to ensure that there will only be a limited number of people who will enter or be scheduled on a certain day and timeframe in the Embassy.

As you know, the Philippine government has been trying to curb the number of new cases of COVID-19 within Filipino communities both in the Philippines and even overseas.

Here’s a tip: If you need to set an appointment at the Philippine Embassy in Malaysia, make sure that you book online ahead of time. So for example, if you need to renew your passport in a year’s time, make sure to book an appointment as early as possible because according to the featured vlogger the slots for an online appointment for services such as passport renewal can be really tight.

Meaning, there’s not a lot of slots available for a certain period. So you need to do this as early as you can. Next is to make sure to bring the exact amount of money for the payment of the fees for the services you’ll be getting. And then finally, make sure to bring all the required documents and make sure that you have photocopies of each document that you need to bring to the Philippine Embassy.

This video is a step by step guide on how to book an online appointment at the Philippine Embassy in Malaysia. So the vlogger here shares the exact steps on what you need to do to be able to book an appointment via the Philippine Embassy’s website. It’s very simple and easy to follow, so make sure that you watch the video until the end so that you will better understand the process for an online appointment.


So now that you know everything there is to know about the Philippine Embassy in Malaysia, you will find it much easier to contact and even visit the embassy by appointment at your leisure. Simply prepare a list of all the services you require so that you can plan your visit effectively.

If there are any areas of your employment or stay in Malaysia that is unclear or confusing to you, the embassy should be your first point of contact; they can almost certainly offer you advice, if not actually assist you in your situation. Just remember to take down their contact information from this guide.

READ NEXT: Services Offered by Malaysia Philippine Embassy and Overseas Labor Office

Contact Information

Address:  No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia
Tel. No.: +(603) 2148 4233
Facebook Page:

Google Map Location

Leave a Comment